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In accordance with the Tenant Fees Act 2019, as amended by the Renters’ Rights Act 2025, the following payments may be required from tenants in connection with a tenancy.
Rent
The rent payable will be as advertised and agreed for the property and will be payable in accordance with the Tenancy Agreement and applicable legislation.
For assured tenancies, rent cannot be required or accepted before the Tenancy Agreement has been signed by all parties. Once the Tenancy Agreement has been signed, a maximum of one month's rent may be required before the tenancy commences where rent is payable monthly.
Refundable Holding Deposit
Equivalent to a maximum of one week's rent.
A Holding Deposit may be required to reserve a property while referencing, Right to Rent checks and other pre-tenancy checks are undertaken.
The Holding Deposit will be dealt with in accordance with the Tenant Fees Act 2019. Where the tenancy proceeds, the Holding Deposit will normally be credited towards the first month's rent.
Further information regarding the Holding Deposit, including the circumstances in which it may be retained or refunded, will be provided before the Holding Deposit is taken.
Refundable Tenancy Deposit
Equivalent to five weeks' rent.
A security deposit equivalent to five weeks' rent will normally be required.
The deposit will be protected in accordance with the requirements of an authorised tenancy deposit protection scheme.
Dedman Lettings Ltd uses the Tenancy Deposit Scheme (TDS) for the protection of tenancy deposits.
Tenant-Requested Changes to the Tenancy
£50.00 including VAT.
Where a tenant requests a variation, assignment, novation or other permitted change to the Tenancy Agreement, a charge of £50.00 including VAT may apply.
Where the reasonable costs incurred are higher than £50.00, the higher reasonable costs may be charged and evidence of those costs will be provided.
Ending a Tenancy Without Giving the Required Notice
Where a tenant wishes to end the tenancy without giving the required amount of notice, the tenant may remain responsible for the rent until the end of the required notice period.
Where agreed with the Landlord, the tenancy may be brought to an end earlier if a suitable replacement tenant is found. In these circumstances, the outgoing tenant will normally remain responsible for the rent until the replacement tenancy commences.
The tenant may also be required to pay the reasonable costs incurred by the Landlord or Agent as a direct result of the early termination, where permitted by law. Any such costs will be reasonable and, where appropriate, supported by evidence.
The total amount charged will not exceed the amount permitted by law.
Late Payment of Rent
Where provided for within the Tenancy Agreement, interest may be charged where rent is more than 14 days overdue.
Interest will be charged at a rate not exceeding 3% per annum above the Bank of England base rate, calculated on the outstanding amount from the date the rent became due until the date it is paid.
Lost Keys or Security Devices
Where a tenant loses a key or other security device giving access to the property, the tenant will be responsible for the reasonable costs actually incurred in replacing the key or security device.
Evidence of the costs incurred will be provided to the tenant.
Where replacement of a lost key or security device reasonably requires locks or other security equipment to be replaced, the tenant may also be responsible for the reasonable costs incurred.
Utilities, Council Tax and Communication Services
Unless expressly stated as being included within the rent, the tenant will normally be responsible for payments associated with the property including, where applicable:
Where any utilities, services or other bills are included within the rent, this will be specified in the Tenancy Agreement.
Prohibited Payments
Dedman Lettings Ltd will not require a tenant, prospective tenant, guarantor or person acting on behalf of a tenant to make any payment in connection with a tenancy which is prohibited by the Tenant Fees Act 2019.
This means that tenants will not be charged fees for services such as tenant referencing, Right to Rent checks, inventories, check-ins, check-outs, preparation of the Tenancy Agreement or routine tenancy administration unless the payment is otherwise expressly permitted by law.
Client Money Protection
Dedman Lettings Ltd is a member of the Propertymark Client Money Protection Scheme.
A copy of our Client Money Protection certificate is available on our website and upon request.
Independent Redress Scheme
Dedman Lettings Ltd is a member of The Property Ombudsman.
As part of your application, tenant and guarantor referencing is carried out through our referencing provider, Blinc Referencing.
Referencing may include a credit check, verification of your income or employment and a reference from your current or previous landlord or letting agent where applicable.
If you are self-employed, additional information may be required to verify your income and affordability.
The exact information required will depend on your individual circumstances.
For most privately rented properties in England, new tenancies are assured periodic tenancies.
An assured periodic tenancy runs on a rolling basis, for example monthly, rather than having a fixed end date. The tenancy continues until it is ended by the tenant, by mutual agreement, or by the landlord obtaining possession using one of the legal grounds available.
The exact terms applicable to your tenancy will be set out in your tenancy agreement.
For properties managed by Dedman Lettings, we may carry out periodic inspections during the tenancy to check the general condition of the property, identify any maintenance or repair issues and discuss any concerns you may have.
We will provide appropriate notice before arranging an inspection.
If the property is managed directly by your landlord, inspection arrangements will be a matter for your landlord.
If your property is managed by Dedman Lettings, please contact us as soon as possible to report any maintenance or repair issue.
We will assess the issue and, where appropriate, liaise with the landlord and arrange for a contractor to attend.
In an emergency, you should take reasonable steps to prevent further damage where it is safe to do so, for example turning off the water supply in the event of a significant leak.
If your property is managed directly by your landlord, you should report maintenance issues to the landlord using the contact details provided to you.
If you would like to keep a pet at the property, please contact us before bringing the pet into the property.
You should provide details of the proposed pet, such as the type, breed and age where applicable. Your request will be considered in accordance with the applicable legislation and the terms of your tenancy.
You should not keep a pet at the property unless the appropriate consent has been obtained.
The landlord is normally responsible for insuring the building and any belongings belonging to the landlord.
The landlord's insurance will not normally cover your own possessions. We therefore recommend that tenants consider arranging suitable contents insurance to protect their personal belongings.
You should check the terms of your tenancy agreement for any specific requirements that apply to you.
For most tenancies, the security deposit is equivalent to five weeks' rent where the annual rent is less than £50,000, or up to six weeks' rent where the annual rent is £50,000 or more.
Where Dedman Lettings is responsible for protecting the deposit, it will be registered with an authorised tenancy deposit protection scheme in accordance with the applicable legal requirements.
At the end of the tenancy, the deposit will be dealt with in accordance with the tenancy deposit scheme rules. Any proposed deductions may take account of matters such as damage beyond fair wear and tear, unpaid rent or other breaches of the tenancy.
If the landlord and tenant cannot agree on proposed deductions, the relevant tenancy deposit scheme provides a dispute resolution process.
You are responsible for ensuring that your rent is paid in full and on time in accordance with your tenancy agreement.
Rent will normally be paid by standing order to the bank account specified to you.
You should ensure that your standing order is amended or cancelled when appropriate at the end of your tenancy.
Unless your tenancy agreement states otherwise, tenants will normally be responsible for Council Tax and utilities such as gas, electricity and water.
Some properties may include certain utilities or other charges within the rent. You should check your tenancy agreement and the information provided for the particular property to confirm what is included.
If you wish to proceed with a property, you may be asked to pay a holding deposit of up to one week's rent to reserve the property while referencing, Right to Rent checks and the tenancy arrangements are completed.
If the tenancy proceeds, the holding deposit will normally be applied towards the first month's rent or tenancy deposit, with your agreement.
A holding deposit may be retained in certain circumstances permitted by law, including where an applicant withdraws, fails a Right to Rent check, provides false or misleading information which materially affects their suitability to rent the property, or fails to take reasonable steps to enter into the tenancy within the applicable deadline.
Full details, including the circumstances in which the holding deposit may be retained or must be refunded, will be provided in our Holding Deposit Agreement before payment is taken.
